Contact

Reaching the editorial and administrative team at Orthopedics Authority requires submitting the right information upfront so that inquiries are routed accurately and responded to within a predictable timeframe. This page covers what to include in a message, what response timelines apply, how the site handles different types of orthopedic information requests, and where to direct time-sensitive or clinical concerns. Orthopedics Authority publishes reference-grade content aligned with guidance from bodies including the American Academy of Orthopaedic Surgeons (AAOS) and the Centers for Medicare & Medicaid Services (CMS); questions about source accuracy, citation gaps, or content scope are the primary use cases this contact function is built to serve.

What to include in your message

Incomplete submissions are the single largest source of delayed responses. Structuring a message around four discrete components ensures the inquiry is matched to the correct reviewer without a back-and-forth clarification loop.

1. Subject category — Identify whether the message relates to a factual correction, a content gap, a licensing or syndication request, an accessibility issue, or a general editorial question. These five categories cover the full intake scope.
2. Specific page reference — Include the exact page title or URL path (for example, /total-knee-replacement or /fractures-types-healing-complications). Vague references to "the article about knees" cannot be triaged efficiently.
3. Nature of the dispute or request — For corrections, state the specific claim in question and identify the named public source (statute, agency guidance, peer-reviewed publication) that contradicts it. Orthopedics Authority content is benchmarked against sources such as AAOS Clinical Practice Guidelines, the National Institutes of Health (NIH) MedlinePlus database, and CMS coverage determination documents.
4. Contact details — A valid email address is required. No response can be issued to anonymous submissions without a return address.

Messages that include all 4 components are routed within one business day. Messages missing the page reference or source citation typically require at least one follow-up exchange before substantive review begins.

A contrast worth drawing: content correction requests and professional licensing or syndication requests follow entirely separate review tracks. Corrections go to the editorial review queue; licensing inquiries go to a rights-management review that operates on a longer timeline and requires documentation of intended use.

Response expectations

Standard editorial inquiries receive a substantive reply within 5 business days. Licensing and syndication requests involving reproduction of original charts, structured data tables, or curated clinical summaries typically resolve within 15 business days, because they require cross-checking against third-party source agreements before any grant of permission.

Factual correction submissions that cite a specific conflict with a named regulatory or clinical source — such as a discrepancy with the FDA's 510(k) device clearance database or with published AAOS evidence-based clinical practice guidelines — are escalated to priority review and targeted for response within 3 business days.

Orthopedics Authority does not provide clinical advice, diagnoses, triage recommendations, or referrals. Messages requesting personal medical guidance are not forwarded to any clinical staff because no clinical staff is associated with this editorial operation. Individuals seeking clinical evaluation are directed toward the Signs You Should See an Orthopedist and How to Get Help for Orthopedics reference pages, which outline the standard pathway to care under the U.S. health system.

Additional contact options

Three secondary channels exist for specific inquiry types.

Accessibility complaints related to WCAG 2.1 compliance (the Web Content Accessibility Guidelines published by the W3C) are treated as high-priority submissions with a 3-business-day acknowledgment target. Specify the assistive technology in use, the browser and version, and the exact page where the barrier was encountered.

Academic or research inquiries requesting information about content methodology, citation sourcing frameworks, or the editorial standards applied to orthopedic subspecialty pages — such as those covering Pediatric Orthopedics or Regenerative Medicine — should be sent with "Research Inquiry" in the subject line. These are reviewed by the editorial standards coordinator rather than the general intake queue.

Broken link or technical error reports are the fastest-resolved category. A report identifying a dead internal or external link, a malformed citation, or a missing page that appears in internal navigation receives correction deployment within 2 business days in most cases.

How to reach this office

All submissions are handled through the site's web-based contact form. No postal address, direct-dial telephone line, or live chat interface is maintained for this editorial property, consistent with the operational model of a reference publishing operation rather than a clinical or customer-service organization.

The contact form accepts messages up to 2,000 characters. Submissions exceeding that limit should be divided into sequenced messages with a clear numbering notation (e.g., "Part 1 of 2") to prevent threading errors.

Response communications are issued from a verified domain associated with orthopedicsauthority.com. If a reply does not appear within the stated timeframe, checking the spam or junk folder is the recommended first step, as automated filtering systems from providers including Google Workspace and Microsoft 365 occasionally classify low-volume institutional senders as promotional traffic.

For content governed by specific federal frameworks — including CMS-regulated reimbursement language under Title XVIII of the Social Security Act or FDA device classification language under 21 CFR Part 880 — editorial corrections require documentation of the specific regulatory text before any published claim is amended. This standard applies equally to all submissions regardless of the submitter's professional credentials.

Privacy Policy

The law belongs to the people. Georgia v. Public.Resource.Org, 590 U.S. (2020)